Women’s Care Center in Ohio Search For Bilingual Counselor

Women’s Care Center

Counselor

Columbus, OH

Mission: Women’s Care Center is the nation’s largest, most successful pro-life pregnancy

center. Serving more women and saving more babies than any other. With our unique

counseling model, we provide free care and education to women facing unexpected

pregnancies. We serve 30,000 women annually from 32 centers in 11 states.

Primary Duties and Responsibilities:

 Provide counseling in accordance with the empathetic approach of WCC, as outlined in

the counselor’s training manual. Counselor training will be provided.

 Conduct counseling to clients in a gentle, joyful, hope-filled manner

 Provide client focused care including:

o Answering the telephone promptly

o Personally welcoming all clients as they walk into the center

o Accommodating walk-ins when at all possible realizing that any client turned

away may not return to the center or recommend it to others

o Demonstrating ability to triage client appointments to ensure that AO/AV client

are served immediately

o Prioritizing client service over paperwork and administrative tasks

 Ensure that confidentiality policy and other key policies of the organization are

maintained.

 Be knowledgeable of the center’s referral guide and provide referrals to outside agencies

as needed.

 With client permission, counselors should perform telephone follow-ups on all women

testing positive for pregnancy.

 Encourage pregnant women to return to the center for follow-up care including education

and ultrasounds.

 Identify program issues that need to be addressed by the center director.

 Ensure proper documentation and recording of all client visits and contact, including

obtaining client signatures and recording in the WCC journal.

 Assist as needed with the maintenance of the facilities and procurement of needed

supplies.

Qualifications

 University or college degree preferred

 Bilingual in Spanish and English required

 Pastoral, compassionate, people-oriented

Please send all inquiries to Will Panagakos at will.p@missionadv.org